Williams-Sonoma

Global Operations

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You now have a WSI vendor number.     This means you can start to receive your first purchase orders from our Brands.     This section guides you through what you need to do before you ship your first purchase order to us.   Please read carefully and get in touch with us immediately if you are unsure of what you need to do.

 

Purchase Order Management

You are responsible for managing your purchase orders and respecting agreed ship windows.     WS Europe Purchase Order contacts will teach you how to accept Purchase Orders or request revisions and will support you with specific training materials ensuring smooth order placement.

Accepting Purchase Orders

Purchase Orders are managed via GT Nexus Platform. Please read the   GT Nexus User Guide and e-learning video  in anticipation of your 1st Purchase Order receipt.

This will allow you to better address any questions during your training session with WS Europe Purchase Order contacts.

Invoicing and Shipping instructions

20 days before the ship date of your 1stPurchase Order WS Europe OM contact will guide you through the requirements regarding  invoicing and shipping instructions.

For pick up/delivery of the goods:

  • 14 days before the cancel date, please place the booking via the booking system of the assigned Shipping Agent.

For the invoicing process:

  • 20 days before the cancel date, WS Europe Order Management contact will arrange the training for the vendor portal which is the system to be used for the registration and upload of the shipping documents.   Click here for Vendor Payment System Guide.
  • WS Europe Order Management  contact will guide you on any additional document that you are required to provide at the time of first Purchase Order  pick up to ensure a smooth shipment and payment of your   invoice.
  • Click here to access invoicing and packing list instructions

Registering with WSI Forwarder

 You will need to contact the designated forwarder for your region so that Purchase Orders can be scheduled for pick up as well as for the billing of associated shipping charges.   Click here to access the appropriate service provider.

Special Shipments

 Whilst most Purchase Orders are over 68kg and are shipped via ocean with our regional forwarders, any Purchase Orders that are less than 68kg must be shipped via UPS.     All UPS shipments must be processed exclusively via the ShipExec website to ensure shipments are billed directly to WSI.   WSI will not honour  UPS shipments processed via UPS manual airway bill nor via the regular UPS website and non-compliance fees may apply.  If you were not already given ShipExec website access during the development (pre-approval stage), ensure you are given access now by completing the ShipExec Request Form .   Click here   to download the request form. Complete   and email the form to.   You will receive your ShipExec website User ID, Password and shipping instructions within 24-48 hrs of submission. Click here on how to process your ShipExec shipments.

If, due to a major delay,  you are required to send a purchase order via air at your expense and decide to use your UPS account, please confirm the destination with us as ocean and UPS destinations might not be the same.

 

Managing Ship Windows

Every time you receive a Purchase Order you are required to review production schedules and confirm viable delivery dates.   When accepting your 1st Purchase Order ensure you evaluate additional timing required to complete product &   lab testing, as well as registering with Avery Dennison for   barcode label ordering.   Important: Delays to agreed ship windows can lead to lost sales and financial losses to our Brands.   Always strive to ship on time as in the case of a delay the Brand has the right to request an air shipment with vendor paying some or all of the costs.   In the case of unforeseen issues which could cause a delay ensure you contact WS Europe Order Management Team immediately   so that Brand inventory teams can be alerted as early on as possible.

SOLAS Requirements

As you are aware, the International Maritime Organization had implemented an amendment to the Safety of Life at Sea (SOLAS) convention to ensure safety of merchant ships. With this amendment , the VGM declaration (see the “Complete Shipper’s Guide” for reference) becomes effective July 1, 2016: any shipping container leaving from any port in the world must be accompanied by a shipping document, which should be signed either electronically or in hard copy by the shipper on the bill of lading listing the VGM (verified gross mass) of a container in order to be loaded onto a ship.

The purpose of the VGM is to require the shippers of all containers to provide sufficiently in advance an accurate gross weight of the packed containers to the ocean carrier, so that terminal operators can prepare the vessel’s stowage plans prior to loading cargo on ships.  Click Here for further details Given these necessary changes, the WSI transportation team and our forwarders have collaborated regarding the changes and we have outlined the following:

Damco as the forwarder – for shipments not to USA:

International Vendors:

  1. Vendors using Damco Shipper – There will be a new section added to the web portal, listing out the various required fields for the vendor to submit.  No additional forms will be needed.  Damco will be tasked with filing the VGM with the carriers.  NOTE: The local Damco offices will be sending out their own announcement, with additional information outlined for Damco Shipper.
  2. Shipping CY and not using Damco Shipper – We strongly encourage vendors who are not using Damco Shipper for booking purposes to start using it, as it eliminates the need for additional forms and streamlines the process (the local Damco offices can provide training and assistance).  However, if a vendor wishes to continue booking manually, then all commercial documents will need to include one of the attached templates ( Click Here   for multiple containers or Click Here single container) to provide the weight information to Damco, who will be responsible for filing the VGM with the  carriers.
  3. Shipping CFS and not using Damco Shipper – CFS loads will not require any additional documentation at this point, as Damco will be weighing the palletized cargo individually at the consolidation facilities, then filing the final VGM with the carriers.
  4. For any shipment sent to Damco without the required information listed above, the shipment will be held until such information is provided.  All delays/surcharges resulting from the lack of proper information will be the responsibility of the shipper.

 Payment Terms:

  1. When vendor is the shipper (then the vendor is indicated on the Bill of Lading), Damco will charge the vendor directly for the processing fee of filing with the carriers, as well as the weighing fee for CFS cargo.  The amount charged will be based on the market rate.
  2. When WSI is the shipper (then WSI is indicated on the Bill of Lading) , WSI will pay for the processing and weighing (when needed) fees.

 Follow-up Questions:

  1. For questions regarding the Damco Shipper application changes, the new templates, as well as the processing fees, please reach out to your local Damco office.

Savitransport as the forwarder – for shipments to USA:

       

International Vendors:

  1. All shipments’ commercial documents will need to include one additional form to provide the VGM information to Savitransport –  Click here  to access VGM declaration form. Please indicate whether a shipment is CY or CFS on this form, as it’s used for both service types.
  2. For any shipment sent to Savitransport without the necessary information, the shipment will be held until the document is provided.  All delays/surcharges resulting from the lack of proper information will be the responsibility of the shipper.

Payment Terms:

  1. When vendor is the shipper, (then the vendor is indicated on the Bill of Lading) , Savi will charge the vendor directly for the processing fee of filing with the carriers, as well as the weighing fee for CFS cargo.  The amount charged will be based on the market rate.
  2. When WSI is the shipper, (then WSI is indicated on the Bill of Lading) WSI will pay for the processing and weighing (when needed) fees.

Follow-up Questions:

  1. For questions regarding the new form, as well as the processing fees, please reach out to your local Savitransport office.

Frequently Asked Questions

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